Unique Client Solutions recently read
research that bosses who have been through the system of an industry themselves, make better
leaders.
Unique Client Solutions was interested to
read the research conducted by London’s Cass Business School and the University
of Sheffield which analysed every Formula One race that has taken place over
the last 60 years. The results showed that teams led by bosses who had started
out as drivers or mechanics themselves won twice as many races as their
competitors.
The figures showed that success was
dramatically improved in businesses led by ‘expert leaders’, those who have a
deep knowledge and experience of the firm’s core business, rather than general
managers who are trained with a broad range of skills. One of the authors of
the study, Dr Amanda Goodall said “Should the BMW boss be an engineer? Are
doctors better at running NHS hospitals? We would argue, yes.”
Unique Client Solutions, a customer
acquisitions company with offices in Sheffield and Nottingham, was not in the least bit surprised by
the research. A spokesperson for the company said, “There has been a general swing over the last few decades to
train people up to be ‘managers’ who can go out and work with any kind of
business. Whilst we’re sure some of them are very successful surely it is
common sense to have someone with a detailed knowledge of the sector and who
have also learnt to be great
leaders?"
The research concluded that ‘expert
leaders’ made better managers because their technical knowledge allowed them to
put together better tactics and their strategies were more intuitive. They were
more adaptable and had more credibility and better relationships with their
teams who respected the fact that they had done it themselves.
A representative for Unique Client Solutions
concluded, “This is a fantastic news and we think that this is going to really
promote the importance of having a detailed knowledge of your industry and
having respect amongst your team. We work in the direct sales industry and our
managers have detailed sales knowledge which we think is fundamental to our
results. They have the respect of our associates, they have first hand skills
that are required day in and day out, and they’re also fantastic motivators. We
think that it is a winning combination that makes Unique Client Solutions a top
choice in our industry.”